JupiRide operates a rideshare platform that connects passengers with independent drivers in California via the JupiRide mobile app and website (the "Platform"). JupiRide is a technology platform, not a transportation company. Drivers are independent contractors, not employees of JupiRide.
By creating an account or using the Platform, you agree to these Terms of Service.
To use JupiRide as a passenger, you must be at least 18 years old, have a valid phone number, email address, and payment method, and agree to these Terms and our Privacy Policy.
You are responsible for keeping your account credentials secure and for all activity on your account. JupiRide may suspend or terminate your account if we believe it has been compromised or used in violation of these Terms.
JupiRide will match you with an available driver near your location. You will see the driver name, photo, vehicle, and estimated arrival time, plus an estimated fare before you confirm. Your payment method is charged automatically at the end of the ride. Cancellation fees may apply if the driver is already en route.
For emergencies during a ride, call 911 immediately. JupiRide maintains $1,000,000 liability insurance per incident while a driver is actively transporting you, as required by California law. Report non-emergency concerns to support@jupiride.com.
JupiRide connects you with independent drivers - we do not provide transportation directly. JupiRide is not responsible for driver conduct, traffic delays, lost items, or damage outside active platform use.
JupiRide's total liability to you for any claim is limited to the amount you paid for the specific ride giving rise to the claim. JupiRide is not liable for indirect, incidental, or consequential damages. This does not apply to the $1M accident insurance coverage during active rides.
PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Any dispute between you and JupiRide will be resolved through individual binding arbitration administered by the American Arbitration Association (AAA) in Riverside County, California. You waive the right to a jury trial and to participate in any class action lawsuit against JupiRide.
Exception: Individual claims in small claims court are permitted. Opt-out: email support@jupiride.com with subject "Arbitration Opt-Out" within 30 days of first accepting these Terms.
See our Privacy Policy for details. JupiRide will never sell your personal information.
We will notify you of material changes via push notification and in-app notice. Continued use after changes take effect means you accept the updated Terms.
These Terms are governed by California law. Legal proceedings not subject to arbitration shall be in the courts of Riverside County, California.
JupiRide
Email: support@jupiride.com
Moreno Valley, CA | jupiride.com
By using the JupiRide Platform, you agree to these Terms. Effective Date: October 9, 2026